Greb Service Policy Excellence in Business Telephone Systems and Data Cabling Services in Kitchener Waterloo Cambridge Guelph and London

SERVICE POLICY

We guarantee to give you prompt professional service at all times.

BUSINESS HOURS

Monday to Friday: 8:30am – 5:00pm
Statutory Holidays: Closed

SERVICE CALLS

During regular business hours, service calls will be responded to within 24 hours or sooner. In the event that your system is completely down, we will respond within 4 hours or sooner.

The hourly rate charged for service calls is $110.00 per hour with a minimum charge of one hour.

Greb 24 7 Emergency Service Excellence in Business Telephone Systems and Data Cabling Services in Kitchener Waterloo Cambridge Guelph and London

AFTER HOURS EMERGENCY SERVICE

We provide 24 hour emergency service 7 days a week. The charge for this service will be a minimum of 3 hours at $110.00 per hour.
To reach our service department, simply dial our regular number from any touch tone phone and follow the instructions.

At Greb Tele-Data, we take our commitment to ongoing service seriously.

If at any time you are not completely satisfied with the level of service that we are providing, or if you have any questions regarding your communications, please contact us personally.

Ross E. Greb,
President